About me:
I am a dedicated professional with a strong background in customer service, sales, and marketing, bringing over a year of diverse experience to the table. As a Customer Support Specialist at EOH, I honed my ability to communicate effectively with clients, resolve issues promptly, and ensure customer satisfaction through email, phone, and chat channels. I also gained experience as a Sales Assistant at Marketing Services International B.V., where I developed key skills in building relationships, addressing customer needs, and meeting sales targets.
In addition to my hands-on roles, I hold an Advanced Diploma in Marketing Management, which has provided me with a strong foundation in strategic communication and organizational skills. My brief tenure as a Social Media Manager at MNS Group further enhanced my proficiency in managing digital platforms and engaging audiences effectively.
With a typing speed of over 50 WPM, fluency in English, and familiarity with tools like Google Workspace and CRM software, I excel at multitasking, prioritizing tasks, and delivering exceptional customer experiences. I am confident in my ability to represent your business and contribute to its growth by making customers happy.