Privacy Policy
Effective Date: April 1, 2025
Last Updated: April 2, 2025
This privacy policy outlines how we collect, use, and protect your personal information. We are committed to processing your data lawfully and transparently, in accordance with applicable privacy laws including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Health Insurance Portability and Accountability Act (HIPAA), and the Texas Data Privacy and Security Act (TDPSA).
Who We Are
somewhere.com is operated by Support Shepherd, LLC trading as Somewhere, headquartered at 2262 Poppyvine Road, Frisco, Texas 75033. As a digital platform connecting individuals with job opportunities and recruitment-related content, we take privacy seriously.
For any inquiries or data access requests, you may contact us via:
Email: privacy@somewhere.com
Phone: (214) 699-9033.
Mailing Address: 2262 Poppyvine Road, Frisco, Texas, 75033
Information We Collect
We collect personal data based on your interactions with our platform, This includes:
Information Your Provide: When you create an account, upload your resume, apply for job postings, or subscribe to job alerts and newsletters, we collect the details you provide. These may include your name, contact information, employment and education history, job preferences, and any other information included in your resume or account profile.
Automatically Collected Data: we collect certain technical data automatically when you use our website. This data may include your IP address, browser type, operating system, referring URLs, device identifiers, and your browsing activity across our platform. We use cookies and similar technologies to gather this information, which helps us optimize the platform and improve user experience.
Third-Party Data: we receive additional information from third-party partners such as job boards, applicant tracking systems, or social media services—particularly when you choose to sync your profile or import data from those platforms.
Sensitive Data: if you include sensitive or health-related data in your profile or communications, that information will be treated with enhanced safeguards under applicable laws.
How We Use Your Information
We process your information to deliver core services such as managing your account, facilitating job applications, sending you relevant job listings, and customizing the content you see. Your data may also be used to communicate with you regarding your activity, respond to inquiries, send newsletters, or alert you about platform updates and new job opportunities.
If you have opted in to receive marketing communications, we will use your information to send promotional messages that we believe are relevant to your interests. You can withdraw your consent or unsubscribe at any time. We also analyze user data in aggregated, anonymized formats to understand how our services are used and to improve our platform overall.
Marketing Communications and Opt-In Consent
We require explicit opt-in consent before sending marketing communications. For forms, users must actively agree to receive marketing emails or texts by taking an affirmative action, such as ticking an unchecked box.
Job Applications and Compliance.
For job applications submitted through RCRM, we ensure full compliance with legal frameworks. Any personal data collected during the application process is processed based on a clear legal basis. If personal data is used for marketing purposes, explicit opt-in consent will be required. Candidates will be provided with transparent details about how their data is used, along with a straightforward method to manage preferences or withdraw consent. These measures help maintain compliance with data protection laws and safeguard candidate privacy.
Lawful Basis for Processing
If you are based in the European Economic Area or the United Kingdom, we are required to identify lawful bases for processing your data under the GDPR. These include your explicit consent for specific types of processing (such as email marketing), our contractual obligation to deliver services, compliance with legal requirements, protection of your vital interests, and our legitimate interests such as improving services and preventing fraud, provided these do not override your rights.
We ensure that every use of your data is tied to a clear legal basis and maintain records of all our processing activities in compliance with privacy laws.
Sharing Your Information
To support our operations, we share your personal data with trusted service providers that help us run the platform. This includes companies that provide hosting, analytics, customer service tools, marketing platforms, and cloud-based infrastructure. When you apply for a job or build a candidate profile, your information may be shared with potential employers or recruitment firms so they can evaluate your candidacy.
In compliance with legal obligations or in defense of legal claims, we may disclose information to regulators or law enforcement agencies. Every third-party partner is bound by confidentiality agreements and data protection obligations to ensure your data remains secure and is used only for intended purposes.
All third-party partners are bound by confidentiality and data protection agreements to ensure security.
Automated Decision-Making and Profiling
If we use automated systems to match candidates with jobs, you have the right to:
Request human intervention in decision-making
Object to automated profiling that significantly affects you.
Data Retention
We retain your personal data for as long as you maintain an active account or as long as necessary to fulfill the services you request. If you choose to close your account, we will delete or anonymize your data unless we are required to retain it due to legal, regulatory, or operational obligations. For instance, job application histories may be retained for a defined period to allow for employer access, and system logs may be kept temporarily for audit and backup purposes.
Your Rights
Your rights regarding your personal data depend on the laws of your jurisdiction. You have the right to know how your data is used, to request access to the personal data we hold about you, and to request corrections if the data is inaccurate or incomplete. You may also ask for your data to be deleted, restrict certain processing activities, or object to specific uses, particularly in marketing contexts.
Where applicable, you have the right to receive a copy of your data in a portable format and to withdraw your consent for any processing that relies on it. If you believe your rights have been violated, you have the right to lodge a complaint with a relevant supervisory authority.
To make a request or exercise your rights, please contact us at privacy@somewhere.com . We will respond as required by applicable data protection laws.
Security Measures
We employ a combination of technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes using encryption, secure server infrastructure, access control protocols, and multi-factor authentication for administrative access. Our team receives regular training on data privacy and cybersecurity.
We continuously evaluate and enhance our security protocols to address emerging threats and meet regulatory requirements.
International Data Transfers
If your data is transferred outside of your home country, we take steps to ensure it remains protected in line with the laws of your jurisdiction. These steps may include using legally binding agreements like Standard Contractual Clauses approved by regulators, or transferring data to countries that have been deemed to offer adequate data protection by relevant authorities.
If you wish to learn more about how your data is protected during international transfers, feel free to contact us directly.
Children's Privacy
Our services are designed for users aged 18 and older. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such data without appropriate consent, we will take immediate action to delete it. Parents or guardians who believe their child may have submitted personal information are encouraged to contact us so we can rectify the situation.
Data Breach Notification Policy
In the event of a data breach:
We will assess the risk to user rights and freedoms.
If required by law, we will notify affected users and relevant authorities within 72 hours.
Steps will be taken to mitigate potential harm and improve security measures.
Updates to This Policy
We may revise this privacy policy periodically to reflect changes in our services, legal requirements, or business practices. When we update the policy, we will post the new version on our website and adjust the “Effective Date” accordingly. In cases where updates significantly affect your rights or how we use your data, we will provide a clear notification via email or through your user dashboard. We recommend checking this page occasionally to stay informed about how we protect your personal data.
Contact Us
If you have questions, feedback, or concerns regarding our privacy practices or this policy, we invite you to reach out using one of the following methods:
Email us at privacy@somewhere.com , mail correspondence to 2262 Poppyvine Road, Frisco, Texas 75033, or call us at (214) 699-9033.
We are committed to addressing your privacy-related questions promptly and transparently.
Effective Date: April 2, 2025
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