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How a Cloud Hosting Solution Hired an Email & Web Support Engineer for $1,500/ month

Learn how our clients utilize Somewhere to hire top overseas talent.
Success Stories is a regular series all about the talent our clients hire via Somewhere and how much they cost. New here? Somewhere is a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents.

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.

What does this client’s business do?

Our client provides email and web hosting services to those who resell the same benefits to businesses. They make every effort to minimize the problems associated with resale, from giving updates on service progress to offering clear, concise, and honest responses to avoid unreliable fixes.

Who was hired, and what was their role?

To help them serve clients better, they needed a qualified Email & Web Support Engineer who will carry out daily web engineering services. Somewhere then helped them hire Erin.

Erin does the following:

  • Creating and updating support articles.
  • Responding to customer requests for support promptly 
  • Offering ideas for improvement
  • Getting involved in writing scripts and sending regular reports to customers

What is the salary of the individual they hired?

Erin works full-time in the client time zone for $1,500 per month.

What was the candidate’s background before being hired?

Erin worked as a Sales & Technical Support for seven years, making her a seasoned professional in the field. Before being recruited by Somewhere, she already had extensive experience in sales and marketing as a previous Area Sales and Marketing Manager for a beverage brand. Erin oversaw all branches of sales, from tangible to intangible products. Overall, her accomplishments and experience in her field made her the most qualified for the job.

Need to hire someone like this too?

When you need to hire an efficient Email & Web Support Engineer to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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