Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
What does this client’s business do?
Our client provides email and web hosting services to those who resell the same benefits to businesses. They make every effort to minimize the problems associated with resale, from giving updates on service progress to offering clear, concise, and honest responses to avoid unreliable fixes.
Who was hired, and what was their role?
To enhance client services, the company needed to hire remote developers capable of delivering daily web engineering support. Somewhere recommended hiring Erin as their Email & Web Support Engineer.
Erin now manages the following tasks:
- Creating and updating support articles
- Responding promptly to customer requests for support
- Offering ideas for improvement
- Writing scripts and sending regular reports to customers
What is the salary of the individual they hired?
Erin works full-time in the client time zone for $1,500 per month.
What was the candidate’s background before being hired?
Erin worked as a Sales & Technical Support for seven years, making her a seasoned professional in the field. Before being recruited by Somewhere, she already had extensive experience in sales and marketing as a previous Area Sales and Marketing Manager for a beverage brand. Erin oversaw all branches of sales, from tangible to intangible products. Overall, her accomplishments and experience in her field made her the most qualified for the job.
Need to hire someone like this too?
If you’re looking to hire remote developers, remote web developers, or professionals specializing in other roles, Somewhere can help you find top-tier talent worldwide.
We connect businesses with skilled professionals for roles such as:
- Full stack developers
- Backend developers
- JavaScript developers
- Python developers
- WordPress developers
- Webflow developers
By hiring through us, you can save up to 80% compared to hiring U.S.-based equivalents, while still accessing exceptional talent for your team.
Download our salary guide below or reach out to us to get started with a hiring project here.