Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) The name of the hired applicant has been changed for privacy purposes.
What does this client’s business do?
Our client provides courses and certifications on specialty coffee. They also sell barista tools to be used to create that perfect coffee blend.
Who was hired, and what was their role?
They were looking for a Supply Chain Specialist to act as a liaison between the warehouse, customers, and couriers. Somewhere helped them hire from the Philippines, bringing Krisha onto their team.
Krisha’s responsibilities as the Supply Chain Specialist include:
- Monitoring inventory levels, tracking shipments, and ensuring accurate order processing
- Communicating effectively with B2B and B2C customers to address inquiries, provide order updates, and resolve any issues
- Collaborating closely with vendors and service providers to arrange shipments, track deliveries, and ensure timely transportation of goods
- Acting as a bridge between the warehouse and customers for pick-up
- Monitoring and recording all transactions for review and billing validations
What is the salary of the individual they hired?
Krisha now works full-time in the client time zone for $1,400 per month.
What was the candidate’s background before being hired?
Krisha has been in customer service and logistics since 2012. She is highly experienced in e-commerce and dropshipping logistics management and has managed shops and order fulfillment in Amazon, Walmart, and Shopify. Krisha is proficient in utilizing digital tools and communication platforms to collaborate effectively, deliver exceptional results, and enhance operational efficiency.
Need to hire someone like this too?
Looking to hire from the Philippines or hire from South Africa and Latin America? Somewhere can help you find top overseas talent for 80% less than U.S. equivalents.
We specialize in helping businesses hire Filipino VAs, hire Filipino EAs, and hire South African and Latin American remote workers across various roles, including customer support, virtual assistants, operations, project management, creative, development, and accounting. Whether you need to hire Latin American remote employees or hire Latin American remote contractors, we’ll connect you with the right talent.
Download our salary guide below or reach out to us to get started with a hiring project here.
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