Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
What does this client’s business do?
Our client provides specialized tech solutions and customizations to trucks, automobiles, and other types of vehicles.
Who was hired, and what was their role?
They needed an eCommerce Manager to handle customer interactions and provide real-time support for online inquiries. Somewhere helped them hire from the Philippines, selecting Kirk as the best fit for the role.
As their new Customer Support staff, Kirk is responsible for:
- Monitoring competitors’ pricing
- Tracking orders and returns as they come in
- Responding to messages on Amazon, eBay, and emails
- Performing occasional account reconciliation with invoices
What is the salary of the individual they hired?
Kirk now works full-time in the client time zone for $1,000 per month.
What was the candidate’s background before being hired?
Kirk has been an eCommerce Manager for two years, where he worked on product research, customer support, account management, and logistics. He also completed related Amazon online courses on product research and account management. Kirk’s previous employers described him as competitive, proactive, and with integrity.
Need to hire someone like this too?
Looking to hire from the Philippines or hire from Latin America? Somewhere specializes in helping businesses find top overseas talent at 80% less than U.S. equivalents.
We help companies hire Filipino VAs, hire Filipino EAs, and hire Latin American remote workers for roles in customer support, virtual assistance, operations, project management, creative, development, and accounting. We’ll connect you with the right professionals to help support and grow your business!
Download our salary guide below or reach out to us to get started with a hiring project here.
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