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How a Delivery Service Provider Hired a Customer Service Administrative Assistant for $1,200/ month

Success Stories is a regular series all about the talent our clients hire via Somewhere and how much they cost. New here? Somewhere is a remote staffing agency that helps small businesses hire top overseas talent for 80% less than US equivalents.

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Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

What does this client’s business do?

If it doesn’t fit in your car, then you need someone else to pick up and deliver it, right? This is where our client comes in. With their simple booking and tracking process, customers are able to conveniently receive their big purchases such as furniture, appliances, bulk personal items, and more. 

Who was hired and what was their role?

They were looking for a high-energy, detail-oriented professional to take on a Customer Service Administrative Assistant role. Somewhere helped them hire a remote executive assistant, selecting Harley as the best candidate for the job.

As a remote executive assistant, Harley is responsible for:

  • Accurate data entry
  • Managing emails
  • Tracking KPIs per day including the number of deliveries, revenue, etc.
  • Preparing customer invoices
  • Monitoring billing and payments
  • Assisting the CEO with research, calendar, and email management

What is the salary of the individual they hired?

Harley now works full-time in the client time zone for $1,200 per month.

What was the candidate’s background before being hired?

With eight years of customer service experience, Harley was already a seasoned candidate. She has handled inbound and outbound calls and has become a Team Manager in her previous employment. Harley has worked with telco accounts, tourism and hospitality accounts, and financial accounts. She is proven to be reliable and can work independently. 

Need to hire someone like this too?

Looking to hire remote executive assistants or hire remote virtual assistants to support your business? Somewhere can help!

We specialize in connecting businesses with top overseas talent at 80% less than U.S. equivalents. Whether you need an Executive Assistant, Virtual Assistant, or an Administrative Assistant, we’ll find the perfect match for your team.

Download our salary guide below or reach out to us to get started with a hiring project here.

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