Somewhere's new managed services provides vetted, trained professionals skilled in admin tasks, communication, and project management, with full compliance, compensation, and performance management handled for you.
In this post you will learn how to solve your recruiting challenges with remote hiring.
Managed services is an exciting new offering that Somewhere is launching in the market. Unlike our existing contingency service, managed services involves us directly hiring and overseeing resources on a daily basis. This approach means that all administrative tasks related to salaries, benefits, and equipment provision will be handled internally by our team. Customers will pay a fixed monthly fee for these services over a specified duration. As our pilot, we are looking to onboard 30 EAs by the end of January.
Service offering
Key features and benefits
Vetted and hand selected by our team. Excellent communicators with strong written and verbal English skills.
Trained and certified by our team (inbox management, travel and event coordination, project management, AI tools, other admin tasks)
We handle compliance, compensation and performance management. You pay us, not the employee.
We provide a computer, second monitor, headset and mouse.
Replacement for any reason.
“Try before you buy” - opportunity to see whether someone is a good fit before taking them on full time.
Service Packages and Pricing
This service offering ranges between $2,500 - $3,500 depending on the experience of the individual. This pricing includes:
A dedicated individual working a minimum of 40 hours per week (hours exceeding 55 require pre-approval from the Head of Managed Services), aligned with PST or EST time zones.
Comprehensive equipment setup and IT management (computer, 2nd monitor, headset, mouse)
Full compensation coverage.
Training through our in-house EA Academy, with ongoing upskilling and support from our dedicated training manager.
End-to-end performance management to ensure consistent quality and productivity.
Sales process
Once a customer expresses interest, inform our team with the specifics, quantity timing etc. Our dedicated Recruitment Managers will work on filling the role and getting the individual starting within two weeks. Once qualified individuals have been identified, before any interview are conducted, we will send over the PSA to the client.
Minimum engagement period: 2 months [option to take on the candidate full time for a fee after a full 6-month period]
More service lines following soon!
Profile examples:
Angela Voges
18 years professional working experience (office manager, personal assistant for C-suite, legal assistant);
Experience working in finance as debtors and creditors clerk;
Strong communication with various stakeholders at different levels;
Experience in customer service management
Typing speed 58.5 wpm
South Africa
Antonio Stokes
10 years professional working experience
Experience in sales, engineering, cleaning, administration and customer service
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