How a Food Supplement Brand Hired a Customer Support Representative for $1,000/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.

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What does this client’s business do?

Advocating for optimal health, our client manufactures and sells high-quality food supplements that are FDA-approved and GMP-certified.  

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Who was hired and what was their role?

They needed a new Customer Support Representative to answer phone calls and emails from customers. Somewhere then helped them recruit Lisa. 

Here are Lisa’s daily tasks:

• Answering phone calls and emails from customers
• Responding to social media comments
• Managing support tickets 

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What is the salary of the individual they hired?

Lisa now works full-time in the client time zone for $1,000 per month.

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What was the candidate’s background before being hired?

Lisa has a solid background in e-commerce support. When she was an Account Manager, she worked with the seller dashboards of Shopify, Adspy, and Oberlo to manage operations and perform customer support. Also, Lisa’s good communication skills made her the best candidate to hire for the job. 

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Need to hire someone like this too?

When you need to hire an efficient Customer Support Representative to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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