Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
What does this client’s business do?
Advocating for optimal health, our client manufactures and sells high-quality food supplements that are FDA-approved and GMP-certified.
Who was hired and what was their role?
They needed to hire remote customer support agents to handle customer inquiries via phone and email. Somewhere helped them recruit Lisa as their new Customer Support Representative.
Lisa’s daily tasks include:
- Answering phone calls and emails from customers
- Responding to social media comments
- Managing support tickets
What is the salary of the individual they hired?
Lisa now works full-time in the client time zone for $1,000 per month.
What was the candidate’s background before being hired?
Lisa has a solid background in e-commerce support. When she was an Account Manager, she worked with the seller dashboards of Shopify, Adspy, and Oberlo to manage operations and perform customer support. Also, Lisa’s good communication skills made her the best candidate to hire for the job.
Need to hire someone like this too?
If you're looking to hire remote sales CSRs or hire remote customer support agents, Somewhere can help.
We specialize in finding top overseas talent for small businesses at 80% less than U.S. equivalents. Whether you need customer support, sales representatives, virtual assistants, or operations staff, we’ll help you find the right hire. Download our salary guide below or reach out to start your hiring project today!
