How a Hair Care Brand Hired a Customer Support Assistant for $1,450/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

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What does this client’s business do?

All about creating sustainable, natural, and effective hair care products, our client provides that conscious choice for their customers. Not just for hair care but also for the environment, social responsibility, and overall better lifestyle.   

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Who was hired, and what was their role?

They were looking for a Customer Support Assistant who could address customer queries on various platforms like emails and social media. Somewhere then facilitated the hiring of June.

June does the following as their Customer Support Assistant:

• Processing of returns, exchanges, and responding to customers via email 
• Responding to messages and comments on social media channels
• Reaching out for affiliate marketing

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What is the salary of the individual they hired?

June now works full-time in the client time zone for $1,450 per month.

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What was the candidate’s background before being hired?

Already a seasoned customer service professional, June has been in customer support for fourteen years. His long years of experience made him knowledgeable in several relevant apps such as Shopify, Zendesk, Mojo, Interseller, Ring Central, Audacity, Sprout, and more. June also worked on digital marketing tasks in his previous roles. He did social media management, email management, and e-commerce support. 

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Need to hire someone like this too?

When you need to hire an efficient Customer Support Assistant to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.