Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
What does this client’s business do?
Managing upscale, boutique apartment complexes is our client’s sole specialty. Tenants pay market-leading rentals, so they go above and beyond to build and maintain them.
Who was hired and what was their role?
They needed a Maintenance Coordinator who can help them deliver the excellent customer service that their brand promises. Given this, Somewhere recommended Jerry for the job.
Jerry is in charge of the following:
- Providing high-level, personal customer service
- Answering phone lines during business hours
- Following up with tenants on work orders
- Tracking the timely completion of work orders and monitoring vendors
What is the salary of the individual they hired?
Jerry now works full-time in the client time zone for $1,050 per month.
What was the candidate’s background before being hired?
Jerry has four years of experience in giving customer service at a U.S.-based cleaning services company. He handled customer inquiries involving bookings, offering sales, generating leads, getting customer feedback, and other special requests. At times, Jerry also worked on social media content. He is very conversational in English and was described by his previous employer as determined, passionate, and customer oriented.
Need to hire someone like this too?
When you need to hire an efficient Maintenance Coordinator to support your business, reach out to us at Somewhere.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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