Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
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What does this client’s business do?Â
With the aim of reconnecting people to nature, our client makes various plants easily accessible through online viewing and ordering.Â
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Who was hired and what was their role?
For a more seamless ordering and fulfillment process, they wanted to hire an Operations Assistant who could assist in monitoring crucial steps from order to delivery. Somewhere then helped them in hiring Mica.
Mica does the following as the Operations Assistant:
- Daily order batching in the fulfillment system
- Selecting shipping carriers, determining box dimensions and weightsÂ
- Creating shipping labels
- Scheduling customer refunds
- Providing customers with order statusÂ
- Addressing other customer concernsÂ
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What is the salary of the individual they hired?
Mica now works full-time in the client time zone for $1,200 per month.
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What was the candidate’s background before being hired?
Mica has been involved in e-commerce operations for three years before she was tapped by Somewhere. She has worked on fulfilling dropship orders and managing Shopify stores for a furniture shop, a children’s accessories shop, and a beauty brand. Mica is proven to work independently and is a good problem-solver.
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Need to hire someone like this too?
When you need to hire an efficient Operations Assistant to support your business, reach out to us at Somewhere.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
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