How a Rental Storage Company Hired a Customer Service Representative for $1,000/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

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What does this client’s business do?

Our client offers self-storage unit rentals for all residential or commercial needs. They offer the easiest storage rental experience that customers can rent from their website instantly. 

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Who was hired and what was their role?

They were looking for a qualified candidate who can manage the day-to-day operations of one or more storage facilities. For this, Somewhere facilitated the hiring of Dominique.

Now their Customer Service Representative, Dominique does the following tasks:

• Assessing and resolving customer service problems through telephone calls and email 
• Process payments for storage rent
• Preparing  operational, accounting, and other reports as required by company policy

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What is the salary of the individual they hired?

Dominique now works full-time in the client time zone for $1,000 per month.

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What was the candidate’s background before being hired?

Before hiring thru Somewhere, Dominique had more than five years of relevant experience as a Customer Service Representative. She took phone calls, addressed customers' concerns, and collaborated with internal teams. Dominique also handled telco and credit card accounts concerning billing, upselling, troubleshooting, and retaining subscribers. She has proven to be hardworking, easy to work with, and a good team player. 

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Need to hire someone like this too?

When you need to hire an efficient Customer Service Representative to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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