Roles
CSR
Customer Support Rep

Hire a Customer Support Rep

Provides customer assistance as well as product or service information

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Zero Risk: You pay nothing if you don't hire anyone.
What's possible

Hire Customer Support Reps for up to 68% less Whilst Scaling

Somewhere takes the stress out of hiring by sourcing, vetting, and matching businesses with top offshore Virtual Assistants from the Philippines, South Africa, and Latin America. You are then able to delegate administrative tasks that slow your teams down, cut operational costs, and integrate seamlessly into existing workflows. This allows leaders to focus on business growth and scaling instead of day-to-day juggling.

Delegate More. Stress Less. Grow Faster.

$1625 - $3,125/month
Average US Salary
$1,000/month
Average Philippine Salary

Potential Philippines Savings
🇵🇭 Philippines
$1,000/month
Average Latin America Salary

Potential Latin America Savings
🇧🇷🇦🇷🇨🇴 LatAm

Savings by hiring a Customer Support Rep in the Philippines and Latin America

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Actual salaries vary based on experience and skill set.
*Actual salary may vary
Virtual Assistant

Customer Support Rep Job Description

Tasks:
  • Engage in professional and friendly communications with customers via call/email/chat
  • Actively listen to customer needs and inquiries to determine appropriate service actions
  • Assist colleagues and other employees with administrative duties
  • Refer any customer questions regarding products or services to the appropriate person
  • Inform customers of prices, shipping dates, anticipated delays, and any additional information needed by customers
  • Use various software applications such as spreadsheets, field and work management, CRM, and scheduling software to enter, edit, and/or format data and/or reports

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Qualifications:
  • Prior experience with the customer service
  • Excellent oral & written communication skills (English language)
  • Excellent customer relationship skills
  • Excellent organization skills
  • Ability to multi-task
  • Ability to work in a team environment and take direction from management and supervisors
  • Computer or data entry skills
  • Proficient in Microsoft Tools and Google Suite
  • Has great attention to detail
  • Ability to meet deadlines
  • Requires minimal supervision

‍

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Zero Risk: You pay nothing if you don't hire anyone.
Virtual Assistant

Start Hiring
Zero Risk: You pay nothing if you don't hire anyone.
Virtual Assistant

Start Hiring
Zero Risk: You pay nothing if you don't hire anyone.
What's possible

Lower your costs by up to 86%

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Zero Risk: You pay nothing if you don't hire.
Customer Support Rep

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