ClickCease

Live Chat Agent

We’ll find you amazing employees that cost up to 80% less than US equivalents.
What's Possible

Hire Live Chat Agents for up to 74% less

We’ve helped thousands of clients hire amazing staff in the Philippines and LatAm.

$4,161/month
Average US Salary
🇵🇭
Philippines
$1,000/month
Average Philippine Salary
%
Potential Philippines Savings
$1,150/month
Average LatAm Salary
%
Potential LatAm Savings
🇧🇷 🇦🇷 🇻🇪
LatAm

Savings by hiring a Live Chat Agent in The Philippines and Latin America

$0

%

Savings

%

Savings

1 Hires in The US
1 Hire in The Philippines
1 Hire in Latin America

Live Chat Agent Job Description

Tasks:
  • Respond to customer queries in a timely and accurate way via chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions
  • Update our internal databases with information about issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved


Qualifications:
  • Experience as a Live Chat Agent or similar CS role
  • Familiarity with the industry is a plus
  • Experience using help desk software, knowledge bases, and remote support tools
  • Understanding of how CRM systems work
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

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We'll find you amazing remote employees for up to 80% less.