Be the primary point of contact for current and prospective residents
Provide virtual support on various items, including maintenance requests, signing leases, scheduling showings, conveying pricing, and following up on events
Follow-up with residents of delinquency accounts
Execute paperwork, including leases, lease amendments contracts (property level), lease renewals, etc.
Communicate important announcements and notices to residents across different channels
Act as an administrative assistant to the operations manager to help manage residents, vendors, and in-house tasks