I’m a creative and adaptable professional with over five years of experience in the call center industry and administrative assistant, where I’ve developed strong skills in customer service, collections, and technical support as a virtual assistant. My most recent role as a Customer Service Manager involved overseeing operations across various e-commerce platforms, focusing on delivering exceptional customer experiences while managing billing and inventory processes. With a background in fashion design and a passion for music business and production, I thrive in dynamic environments and enjoy tackling challenges head-on. I’m committed to continuous learning and always seek opportunities to improve and expand my skill set.