Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
What does this client’s business do?
The client is a boutique real estate private equity firm. Their services to investors include property management, storage facility operation, and investment management.
Who was hired and what was their role?
They were looking for a qualified Call Center Operator who can help with the remote operations of the firm’s self-storage business and properties. For this, Somewhere facilitated the hiring of Cyril.
Now their Call Center Operator, Cyril does the following tasks:
- Responds to tenant inquiries
- Processes payments and move-outs
- Schedules appointments for maintenance & repairs
- Monitors management software and prepares reports
What is the salary of the individual they hired?
Cyril now works full-time in the client time zone for $1,100 per month.
What was the candidate’s background before being hired?
Before hiring thru Somewhere, Cyril has been an experienced Virtual Assistant for a real estate company since 2018. He did outbound calls, scheduled appointments, and used CRM. Cyril also has managerial experience. He managed, trained, and mentored call center agents put under his care. Cyril’s prominent value of being customer-oriented made him the best candidate for the job.
Need to hire someone like this too?
When you need to hire an efficient Call Center Operator to support your business, reach out to us at Somewhere.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
