Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
Our client is an AI content writing platform that serves self-starter entrepreneurs up to enterprise companies to help them write any type of content or copy.
They needed a Product Support Specialist who is responsible for attending to clients’ technical needs. Somewhere recommended hiring Shane.
Shane works on the following as their Product Support Specialist:
Shane now works full-time in the client time zone for $1,000 per month.
Before hiring thru Somewhere, Shane has a total of five years of experience as a Product Support Specialist/CSR. Part of her daily tasks was to resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and then selecting and explaining the best solution. Given the required credentials, Shane’s experience made her the most suitable candidate to hire.
When you need to hire an efficient Product Support Specialist to support your business, reach out to us at Somewhere.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
We'll find you amazing remote employees in the Philippines.