Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon :-)
What does this client’s business do?
All about helping e-commerce businesses, the client is an order automation system provider that makes managing and fulfilling online orders a whole lot easier. How easy? Their application can be integrated with over 300 third-party e-commerce services (including Amazon, Shopify, and eBay), giving flexibility and customization to all types of online sellers.
Who was hired and what was their role?
The client needed a PHP Support Engineer, who not only is skilled in PHP coding but is also confident in communicating with customers and partners. After much assessment, Somewhere was able to hire Darren.
As their PHP Support Engineer, Darren resolves escalated customer query tickets, responds to the customer or partner about the resolved ticket, and reports it internally for documentation. He is also empowered to suggest and implement software improvements depending on the most frequent concerns raised to him as a developer.
What is the salary of the individual they hired?
Darren works full-time in the client time zone for $900 per month.
What was the candidate’s background before being hired?
Before hiring, Darren has been a PHP Developer for four years, with a background in PHP, JavaScript, Java, Virtual Basic, UI, and UX. He has also managed Shopify websites of clients as a freelance web developer. Darren can be described as analytical and efficient, able to address customer concerns right away.
Need to hire someone like this too?
When you need to hire an efficient PHP Support Engineer to support your business, reach out to us at Somewhere.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
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